At Cafe Saffron Sips & Stays, we value every guest and strive to offer the best hospitality experience. However, due to limited room availability and high demand during peak seasons, we follow a strict cancellation policy to ensure fairness and operational efficiency.
- Booking Confirmation:
• A booking is confirmed only after full or partial advance payment is received.
• Guests are requested to retain the payment receipt or confirmation email for reference. - Cancellation Terms:
• No refund will be issued for cancellations made within 7 days of the check-in date.
• Cancellations made between 7–15 days prior to check-in will be eligible for a 50% refund of the advance amount.
• Cancellations made more than 15 days in advance will be eligible for a full refund, after deducting transaction charges (if any). - No-show Policy:
• If the guest fails to check in on the scheduled arrival date without prior notice, no refund or rescheduling will be offered. - Early Checkout:
• No refund will be provided for early checkouts under any circumstances. - Date Change / Rescheduling:
• Rescheduling is subject to availability and must be requested at least 7 days in advance.
• Only one date change is allowed per booking, and the new dates must fall within 3 months of the original check-in date. - Credit Voucher Option:
• In case of unavoidable cancellations (due to emergency or natural calamities), guests may request a credit voucher instead of a refund.
• Vouchers will be valid for 6 months from the date of issue and are non-transferable.
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For further queries or assistance, feel free to contact us at:
Phone: +91 9625400033
Email: info@cafesaffron.in
Website: www.cafesaffron.in
